Ts & Cs

If you are unable to attend a course we regret that we are unable to offer refunds. You may rebook* for another course or a friend or family member may attend in your place.
* we require two weeks' notice if you need to rebook.
If you notify us after this notice period or simply do not turn up we regret that you will receive no refund and rebooking will not be possible.
For cancellations within the notice period (up to two weeks before the course) we can also offer credit notes to be spent on futures courses.
For longer courses, if you decide not to complete the course you will still be liable for the full course fees and we will be unable to offer a refund or credit note. If you have not yet paid the course fee in full (eg the Diploma in Garden Design, for which we may offer a payment plan) fees will be payable in full immediately if you decide not to continue.
If we cancel the course: Although we will do our utmost to avoid doing so, The Norfolk School of Gardening is entitled to cancel a course or event at anytime. We will inform you of this cancellation 24 hours prior to the day on the contact number or email you provided us with. We will give you the option to rebook on another course or offer you a full refund.